16.03.2021, 16:29
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16.03.2021, 17:33
Danke.
17.03.2021, 21:02
Mich hat die Email erreicht das bis nächsten Freitag geliefert wird,ohne Infos über die Versandkosten.
Innerhalb von Holland soll dieser laut Kunden wohl 90€ betragen also können wir auch in dem Dreh damit rechnen.
Was mich allerdings nervt ist das Weta mir sagt,sollte es Zahlungsschwierigkeiten geben werden sie mich kontaktieren.
Bin ich der Einzige der dies seltsame Email bekommen hat?
Innerhalb von Holland soll dieser laut Kunden wohl 90€ betragen also können wir auch in dem Dreh damit rechnen.
Was mich allerdings nervt ist das Weta mir sagt,sollte es Zahlungsschwierigkeiten geben werden sie mich kontaktieren.
Bin ich der Einzige der dies seltsame Email bekommen hat?
17.03.2021, 21:29
Diese Mail habe ich noch nicht bekommen! Seltsam...nach welchem Muster versendet Weta gerade Mails?!
17.03.2021, 22:17
UPDATE
Ca.75€ Versandkosten für den Cave Troll ohne Gewähr ,gerade die Info bekommen.
Ca.75€ Versandkosten für den Cave Troll ohne Gewähr ,gerade die Info bekommen.
17.03.2021, 23:58
(17.03.2021 22:17)Hellboy schrieb: [ -> ]UPDATE
Ca.75€ Versandkosten für den Cave Troll ohne Gewähr ,gerade die Info bekommen.
Mit sowas ungefähr habe ich schon gerechnet bzw. es überschlagen, basierend auf meiner letzten Lieferung aus NL in ungefähr den Ausmaßen des Cave Trolls jetzt.
Sind dann praktisch die reinen Versandkosten, ohne dass Weta da was mit sponsert. Bei den 11€ zahlt Weta meist noch was mit drauf bzw. sind diese nicht die wirklich anfallenden Portokosten, sondern nur Weta´s Pauschale an uns.
18.03.2021, 00:38
Habe auch keine Mail bekommen.
VG
VG
18.03.2021, 00:57
(18.03.2021 00:38)Dengar schrieb: [ -> ]Habe auch keine Mail bekommen.
VG
Da wird wohl momentan ausgelost wer eine Mail bekommt und wer nicht. Die Australier bekommen ihn ohne zu bezahlen hingestellt. Hier werden Tröpfchenweise die Leute informiert oder halt auch nicht. Bei mir auch 0 Info oder Mail.
18.03.2021, 01:30
Habe die Mail nun doch bekommen:
Hi Raphael,
Good news! Your Cave Troll of Moria statue, Order #XXX has arrived in our warehouse. Which means we have some information to share.
IT'S A BIG ONE!
The Cave Troll box measures 92cm x 71cm x 47cm, which makes it a challenging item to ship and certainly limits our choice of carriers - they all charge by weight and volume.
We have taken extraordinary care to find the very best value to ship this to you - considering quality of service as well as price.
SHIPPING PENDING
As you may recall, your order doesn't currently have shipping costs attached, so we will add and process that amount before we dispatch your statue. The total amount we will add to your order is US$90 , which will be converted to the currency your order was placed in.
The final payment (less any deposits and payment plan payments you have already made) will be taken on 26-Mar-2021 and your Cave Troll will then ship shortly thereafter.
SHIPPING DURING A PANDEMIC
Please note - there may be some COVID protocols to follow to ensure everybody stays safe during the delivery.
PLEASE CHECK YOUR ADDRESS
The sheer size of the box also means we need to ship your order somewhere that can handle a carton this size and where it's not going to be sitting outside in the elements unattended. It's not exactly easy to hide from greedy passers-by. So please - if the address you have given us isn't suitable to receive such an item, please get in touch before we process your order.
WHAT HAPPENS NEXT?
You don't have to do anything - once payment has been processed on the date above, the statue will be shipped to your address in the weeks following. These cartons do put extra pressure on the logistics chain, so we're asking you to be patient.
While you wait - we do recommend that you watch the video below with Mark and Leonard showing you how to safely assemble your new statue.
As always - if there is anything you're wondering about, you can always get in touch with our friendly and knowledgeable customer service team!
Hi Raphael,
Good news! Your Cave Troll of Moria statue, Order #XXX has arrived in our warehouse. Which means we have some information to share.
IT'S A BIG ONE!
The Cave Troll box measures 92cm x 71cm x 47cm, which makes it a challenging item to ship and certainly limits our choice of carriers - they all charge by weight and volume.
We have taken extraordinary care to find the very best value to ship this to you - considering quality of service as well as price.
SHIPPING PENDING
As you may recall, your order doesn't currently have shipping costs attached, so we will add and process that amount before we dispatch your statue. The total amount we will add to your order is US$90 , which will be converted to the currency your order was placed in.
The final payment (less any deposits and payment plan payments you have already made) will be taken on 26-Mar-2021 and your Cave Troll will then ship shortly thereafter.
SHIPPING DURING A PANDEMIC
Please note - there may be some COVID protocols to follow to ensure everybody stays safe during the delivery.
PLEASE CHECK YOUR ADDRESS
The sheer size of the box also means we need to ship your order somewhere that can handle a carton this size and where it's not going to be sitting outside in the elements unattended. It's not exactly easy to hide from greedy passers-by. So please - if the address you have given us isn't suitable to receive such an item, please get in touch before we process your order.
WHAT HAPPENS NEXT?
You don't have to do anything - once payment has been processed on the date above, the statue will be shipped to your address in the weeks following. These cartons do put extra pressure on the logistics chain, so we're asking you to be patient.
While you wait - we do recommend that you watch the video below with Mark and Leonard showing you how to safely assemble your new statue.
As always - if there is anything you're wondering about, you can always get in touch with our friendly and knowledgeable customer service team!
18.03.2021, 07:36
(18.03.2021 00:57)Toby3348 schrieb: [ -> ](18.03.2021 00:38)Dengar schrieb: [ -> ]Habe auch keine Mail bekommen.
VG
Da wird wohl momentan ausgelost wer eine Mail bekommt und wer nicht. Die Australier bekommen ihn ohne zu bezahlen hingestellt. Hier werden Tröpfchenweise die Leute informiert oder halt auch nicht. Bei mir auch 0 Info oder Mail.
Ich denke wegen Mangel an Versandmöglichkeiten wird es alles etwas langsamer ablaufen und somit die Leute a´der Reihe nach kontaktiert,meine Vermutung.